It’s common to hear our new customers speak of the overly inflated estimates they have gotten from car mechanics in the past – that makes us keenly aware of the importance honesty plays in our business. A happy customer is a loyal customer.
Our main goal at Northwest Express Auto Care is to provide accurate diagnoses, honest estimates, and only the needed recommendations and expert repair that will prolong the life of your vehicle without emptying your pockets.
2 Year / 24,000 Mile Warranty | Free Towing Service (5 Miles) For Most Major Repairs
As a complete auto care center we provide the following services:
A/C Repair – Evac and Recharge Service, Heating Repair
Alignments
Brake Repair – Anti-Lock Brake Service & Diagnostics, Brake Fluid Exchange, Brake Pads Replacement, Brake Rotors Replacement, Resurface Rotors, ABS System Service and Repair, Drum and Rotor Service, Hydraulic System Diagnosis and Repair, Brake Inspection, Brake Line and Hose Replacement
Diagnostics – Check Engine Light, Computer Diagnostics (Check Engine Light, Air Bag Light, etc.), Warning Light Diagnostics
Diesel Oil Change
Driveability – Differential & Transfer Case (4WD) Service, Drive Train Repair including CV Joint Replacement, CV Boot Replacement, Driveshaft Replacement, Driveability Issues, Run-ability Issues
Electrical – Battery Service (Battery System Testing, Battery Registration), Electrical and Computer Diagnosis (No-Start Diagnostics/Driveability Diagnostics, Electrical System Diagnosis and Repair), Electrical and/or Wiring Problems, Generator Work, Hybrid Repair & Service, Starting & Charging Diagnosis
Electronics – Airbag and SRS Systems, Check Engine Light Diagnostics, Electronic Reprogramming, Computer Re-programming (Computer Re-flashing with factory diagnostic equipment and Full Engine electronics Factory Software)
Emissions – Emissions Repair Facility (EVAP system service and repair, Oxygen Sensor Replacement), Exhaust System Work (Catalytic Converter Emissions, Oxygen Sensor Replacement)
Exterior/Interior – Wiper Blade Replacement, Interior / Exterior Lighting Replacement, Power Window & Door Lock Diagnosis and Repair, Tail light Replacement, Head Light Replacement
Maintenance – Factory Recommended Services by Each Manufacturer, Oil Change, Preventative Maintenance (Inspections and Fluid Flushes)
Comprehensive Maintenance Inspection
Tires – Alignment, Computerized Wheel and Frame Alignments, Four Wheel Drive Suspension Modifications, Mechanical and Suspension Repairs, Wheel Balancing & Alignments, Wheel Balancing & Mounting, Rotation and Check Tire Pressure, Suspension (Shocks and Struts Work, Axle and Control Arm Replacement, CV/Axle and Control Arm Replacement, Bushing Replacement), Tire Pressure Monitoring Systems
Transmissions – Transmission Fluid Exchange Service, Transmission Replacement
Complete Tuning
Underhood Services – Air Intake Cleaning & Filter Changing, Belt and Hoses Replacement, Clutch Repairs & Replacement, Cooling System Service (Water Pumps, Radiators, etc.), Coolant Exchange Service, Diesel Service and Repair, Engine Repair (Engine Head Gasket Repair, Engine Degreasing), Power Steering (Power Steering Fluid Exchange Service, Power Steering Rack and Pinion Replacement), Replace and Service Transmission, Steering and Suspension Service (Steering Rack Replacement, Tie Rod Replacement), Timing Belt and Water Pump Replacement (Timing Belt and Drive Belt Replacement, Timing Chain Replacement, Water Pump Replacement, Water Pump, Thermostat Replacement), Transmission Service (Transmission Fluid Exchange Service, Transmission Replacement), Alternator Testing and Replacement
What does a tune-up entail and how often do I need one? That is a question we often receive. This is our tune-up process:
We check the spark plugs performance, components and wires. We replace the actual spark plugs.
We check the fuel filter for clogs and dirt.
We look at the engine’s fuel pump and make sure its working right. We inspect the engine’s fuel injectors for dirt or other deposits that may hamper fuel delivery to the engine and affect how the spark plugs fire.
We adjust the engine timing and idle if necessary.
We check for clogs or leakage in the PCV valve.
We inspect the vehicle’s points and condenser.
And only when necessary we may need to replace air filter, fuel filter, PCV valve, oil filter and clean out the fuel system.
When your vehicle needs a tune-up just depends on wear and make/model recommendations. Our technicians will let you know what your vehicles tune-up recommendations are.
Northwest Express Auto Care is a licensed Texas State Inspection Station. We perform a comprehensive safety inspection and, if your vehicle requires it, an emissions test.
Recently Texas changed the inspection and registration process. Make sure you are up to date by going to the government link. Our technicians will also be more than happy to get you up to speed on the new process.
Israel Camacho measuring customer satisfaction.
Making sure they are happy and educated about their vehicle.
Northwest Express Auto Care calls Katy Texas home. We know that a friendly smile, a warm greeting and the “thank you wave” are important in these parts. Because we are a part of this community we feel a responsibility to offer the best services we can, and because we respect our customers, we offer honesty and good communication at all levels. We provide honest estimates and only repair your vehicle after your final approval.
Seriously, if it isn’t broke – we won’t fix it. If it is – we will fix it right.
Suite B
Katy, TX 77449
Suite B
Katy, TX 77449